You're on a job when the phone rings. You can't pick up, so that customer calls somebody else. Tonight you'll do invoices at the kitchen table. The quote you meant to send Tuesday is still sitting there. It's not that you're bad at this — there's just more work than there are hours. AI can take the jobs that repeat, around the clock, for a fraction of what a hire costs.
Six positions you could fill this month, plus a 10-question check that tells you which one is worth doing first — and which ones aren't worth the trouble yet.
An AI employee is software that does one job for you, the same way every time. You set the rules. It works nights, weekends, and holidays — and it costs a small fraction of a person.
This is a starting list, not the whole list. Most businesses have one or two repeat jobs nobody else would think of — and those are usually the best ones to fix first. Take the 5-minute check →
10 questions about how your business runs today. You'll get a straight answer on where AI would help most — and where it would just be a waste of your money.
Three quick questions about your business first. They shape the answer you get.
I lead AI adoption at a 30-person financial services company — I own the rollout, not just the guardrails. (I also run the company's technology and cybersecurity.) Over the last two years I built AI assistants there that now do the work of about seven full-time people. Customer questions that used to take two weeks to answer now take a day. Support requests that took an hour to sort and route now take five minutes.
I learned this in a business where every step gets audited — banks, card networks, and regulators all check the work, and they want to understand every decision. That's a much harder place to make AI work than most. It's also where you learn the difference between AI that looks good in a demo and AI you can actually leave running.
Before that: 20+ years in technology, including PayPal, where I built engineering and cybersecurity teams from scratch. Now I want to bring the same thing to small businesses, where a few hours a week back is the difference between a good month and a bad one.
Thirty minutes on Zoom. You walk me through your week, I write down every job that repeats, and we rank them by what they're costing you. You leave with that list — whether you hire me or not. And if the honest answer is "AI won't help here," I'll tell you that.
